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Terms & Conditions

TERMS AND CONDITIONS
The following terms and conditions apply to all orders placed with printmybook.co

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Delivery
Delivery times are 3-5 working days after proof approval.

Although Print My Book does its very best to ensure that any order is delivered on time, Print My Book shall not be liable for any losses, costs, damages, or expenses incurred by the Customer arising directly or indirectly out of any failure to meet any estimated delivery date.

Print My Book will not be under any liability whatsoever in the event that they are prevented or delayed from supplying or making delivery of any Goods by any reason or cause beyond their control.

Deliveries take place to an address specified by the customer at the time of order. Once the order has been placed this cannot be changed. On occasion where goods have been lost with a courier will Print My Book consider a reprint or refund of that order. Print My Book solely reserves the right to make this decision on an individual customer basis.

Refunds/Cancellations
Due to the nature of the products that we sell, refunds for products that are already printed or in the printing process is not possible. A customer cannot cancel an order once the order process has changed from ‘order received’ to ‘printing in progress’. We do not offer refunds on producing artwork or logo design.

Defects

If you find a defect with your printed goods, for which Print My Book is responsible, Print My Book reserves the right to reprint. Only when a reprint is seen as unsuitable will Print My Book offer a refund, or credit to your next order. Print My Book reserves the right to solely decide whether a printed product is of suitable quality.

If there is a defect to your artwork when you receive your print, inform us within 7 working days by sending us a sample of the print for us to see the issue. Print My Book reserves the right to deem this product to be of satisfactory quality, and therefore this order is to be accepted.

Should we at any time incur issues with paper supplies we may chose to, at our discretion, print your order in another paperweight to ensure that we meet our delivery times. Should we take this action, Print My Book shall only use a higher grade paper and we will never print on a lesser grade paper than which you have ordered.

Artwork Defects
Print My Book will not accept any defect to an order if the artwork does not meet their exact artwork specifications regarding colour mode, format, size, colour saturation, and bleed.

Content
It is up to the Customer to check any artwork and content for a product to be ordered. Print My Book does not accept any liability for errors within the artwork, as it is on the Customers authority that an order goes to print. Although Print My Book can on the Customers request create print-ready proofs, which are sent back for the Customer to confirm, it is the Customers sole responsibility to check through these proofs for typing mistakes and errors, be this on artwork supplied by the Customer or PrintMybook.

Print My Book does not accept liability for any losses, costs or expenses incurred by the Customer not checking artwork prior to print.

LIABILITY  for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

We are not responsible for any financial loss suffered by you, including loss of earnings or expenses incurred by you.

We will not accept responsibility for resold products that are deemed inferior by the end-user, when the product has been printed within standard in densities, reasonably tolerated within the print industry.

Payment Method
Print My Book requires FULL PAYMENT of any orders before proceeding to print.
Direct through our Website using your Credit or Debit Card
Direct transfer to our bank – please contact us for details.